A discussion forum for people living with diabetes and those involved in diabetes care in the UK. September 25th - October 31st 2005

General

Diabetes is one of the greatest challenges facing the UK today. Since 1996 the number diagnosed with the condition has increased from 1.4 million to just over 2 million. Previous estimates put the cost of diabetes related care at around 5% of NHS spending every year. That is up to £10 million a day treating the condition and its complications.

Much of this cost is spent in treating complications which should be prevented. Up to half of people with diabetes are developing complications by the time they are diagnosed and it is still estimated that a million people have diabetes in the UK but remain undiagnosed.

  • Do you think that your care has improved since the National Frameworks were introduced, over the past four years?
  • Do you think the Government’s approach is right?
  • What would you like to see from your local diabetes care?

Welcome to Diabetes Dialogue!

Posted by Barry on 23/09/2005 - 10:51

This is your space to tell us about your experience of living with diabetes and give us your views on diabetes care in the UK.

Remember – your comments will form the basis of a report on the state of diabetes care in the UK that will be presented to MPs and Peers in December 2005. So, this is your chance to share your views with the aim to make impact on the policy makers!

If you have any problems accessing the site at any time or have any questions about the forum please do not hesitate to contact us at this email address: edemocracy@hansard.lse.ac.uk

Many thanks and good luck.

Milica and Barry
Hansard Society e-Moderators team

Scottish example

Posted by Prof Andrew Morris on 23/09/2005 - 15:46

One example of a National Framework where diabetes care has been co-ordinated and quality integrated care has been promoted on a nationwide basis is in Scotland. The Scottish Diabetes Framework was launched in 2002 following widespread consultation between patients, health care professionals and the Scottish Executive. The Framework unashamedly prioritised key "building blocks" of diabetes care that were felt to be essential to provide a platform for future sustainable, quality assured diabetes services. A focus was placed on the following areas:

1. Strategy, Teamwork and Leadership: Pump-priming funding has established Managed Clinical Network in every Health Board in Scotland.

2. Retinopathy Screening: A comprehensive nationwide screening programme for diabetic retinopathy using digital photography will be rolled out from March 2006.

3. Patient Focus: A patient led group is looking at standardising high quality information and educational resources for people with diabetes on a nationwide basis. This includes DAFNE and DESMOND courses as well as videos and other educational resources.

4. eHealth: A national web based computing system for diabetes is being rolled out to every general practitioner and hospital clinic in Scotland.

5. Professional Education: Quality educational initiatives to promote cross-team learning.

Other priorities that are being led by specific groups include research, diabetes in ethnic minority groups and the Scottish Diabetes survey which provides an annual picture of diabetes care in Scotland.

A structured, organised approach to the care of people with long-term illness such as diabetes is essential if we are to provide quality care.

The challenge now is to realise the benefit of this organised collaboration through the stories of care received by individual patients with diabetes throughout Scotland.

Professor Andrew Morris
Ninewells Hospital, Dundee

What is living with diabetes like

Posted by paul williams on 24/09/2005 - 15:40

What is living with diabetes like?

Although drugs and medicines are free to patients with diabetes there are still extra costs to be borne. For example:

 Personal and travel insurance
 Blood Glucose Meters

Insulin dependant patients are locked into worrying about food content and insulin intake. Getting insulin levels right is empirical, that is to say, when insulin is introduced or changed the initial dosage set by a consultant it requires the patient to test blood glucose levels and alter the dose to suit.

There has been, in the last few years, a concern for patients, with diabetes, of restrictions, introduced by Government, such as limiting the numbers of blood glucose test strips. There has also been a government driven limitation of only 1-month’s supply on a doctor’s prescription. This means I need to get 12 prescriptions each year instead of the 4 per year I used to have.

Just because I have diabetes does not mean that all things that affect my behaviour and me are related to it.

Consultants frequently talk down to patients and all patients have suffered this. Consultants must realise that when they have finished for the day at work they can forget about diabetes. The patient is there 24 hours a day, 7 days a week. I cannot get support from my local diabetes centre when I need it due to lack of properly trained Diabetes Specialist Nurses there. You will never get hold of a diabetes specialist doctor out of an appointment time.

I have had in the past had difficulty in keeping my blood glucose within the limits we would all like to achieve, consultant and DSN reaction is usually that I have not been trying hard enough. Despite this type of attitude I now have got a solution to this by using Subcutaneous Insulin Infusion Therapy; this was not without a struggle with consultants who did not want to listen.

Are people with diabetes receiving sufficient help?

Posted by paul williams on 24/09/2005 - 15:43

Are people with diabetes receiving sufficient help?

The simple answer is no. People with diabetes are not receiving sufficient help.
Examples of this are

. The cost allowances for consultations is very low and this encourages diabetic centres to discharge patients as quickly as they can, without regard for the fact that diabetes is for life, and there is no known cure for most.

. Patients are not told what alternatives to their treatment there are and what the advantages and disadvantages are. Training of patients with diabetes to manage the condition is rather hit or miss.

. Patients are not kept up to date with new treatment regimes unless they are pro-active.

Is there more that government could do to support people with di

Posted by paul williams on 24/09/2005 - 15:46

Is there more that Government could do to support people with diabetes

Apart from funding more research into finding cures for Type 1 and Type 2 diabetes there are things that can be done.

1 To my mind there are therapies which reap big dividends in reducing problems which come about from diabetes such as kidney failure, heart disease, eye and nerve problems. Whilst these therapies are expensive in the short term they have large financial benefits in reducing the more expensive consequences of kidney dialysis, cardiac operations, blindness and amputations. An example of a therapy, which can deliver such savings, is Subcutaneous Insulin Infusion.

2 The zero rating of Value Added Tax for all drugs and materials used in the treatment of diabetes would reduce some of the costs. This list is not exhaustive; blood glucose test strips, insulin, needles, hypodermics, glucose tablets, insulin infusion pumps and their consumables.

3 Either Blood Glucose Meters are issued on prescription or the suppliers of blood glucose test consumables should be encouraged to provide them for free as do some of the insulin producers with their insulin pens.

4 Funding should be increased to find reliable methods of continuous non-invasive blood glucose measurement and coupling this with insulin infusion pumps to enable an automated delivery of insulin.

What I would like to see from all Diabetes Care Teams

Posted by lailaking on 25/09/2005 - 16:07

A Wish List for all Diabetes Care Teams:
1. Put yourselves in the shoes of the person with diabetes and find out where they chafe most (aka EMPATHY)
2. Do not label anyone as 'lazy, ignorant, liar, victim of fork-in-mouth disease'. Even the patient who you call a 'difficult patient' has an innate desire to achieve the best possible health outcomes for him/herself - if there were not so many obstacles on the way
3. Think of yourself how you react when other people tell you what to do and how to live your life. You are most likely to choose your own way. Treat people as equal to you in decision making - after all it is their life, their illness, their complications, not yours.
4. Think what treatment you would like your son/daughter/sister/father/mother to receive if they were given that diagnosis. Every healthcare professional I have asked that question has replied, 'My child would go on the insulin pump straight away', or, 'I would get my father on insulin/glitazones/Orlistat much earlier before his poor glucose control/obesity had caused his stroke/retinopathy/heart attack/blindness. Would you delay these actions because, in short term, they might cost a bit more?
5. 24-hour access is vital for people who struggle with problems in their self-management. You know the feelings that surge inside you when trying to get hold of BT Repair Service Team? You hear the inane message of 'the operators being extremely busy, although your call is very important to them'. When your phone line is dead is nowhere near the urgency you have when your blood sugar has rocketed upwards,you have taken extra insulin, you feel utterly lousy and you should be going to school/work/
interview. Or you just want to ask for support as you have had several hypos after being put on a new regimen.
6. Listen to what your patient actually wants you to hear. They know you are an expert - you do not need to impress them. His life might be in such a turmoil that diabetes management is not his priority at that time - people with diabetes are not immune against life's other troubles. They lose their jobs, their marriage breaks down, they lose a friend, depression takes hold...

L.King
Diabetes Nurse Specialist Educator
Mother of 22-year-old Arabella who has had Type 1 DM for 17 years

Education and Support

Posted by elaine clark on 25/09/2005 - 23:58

I'm sitting here 11.30pm, knowing it will be two or three hours before I go to bed, as my husband, blind for 5 years, high BP, nerve damage, possible kidney damage, autonomic neuropathy, won't go to bed as he is very depressed and feels like he is trapped in a black box with no way out. He won't go to appointments as he has no faith of trust in the medical profession. He hasn't been out since June (that was only because of chest pains and I got him to A&E). He has no friends left. I know he will be screaming out at least 2 or three times in the night scared like a little baby, calling for me to reassure him.
His anti-depressant cannot be increased until hs goes for a ECG - some hope! His itching is driving him mad, but too angry and frightened to go to see the Consultant. I'm left to deal with this with a minimum amount of help from the GP and DSNs because he won't have it.
This is because the service was so poor during the last 15 years and the education was very little, that he did not take the care he should have. Things have improved, but far to slowly, but there is still no help for me, I'm just expected to get on with it. My husband has all the complications of diabetes, but I have my life on hold as well. I thought the diabetes was bad, but it does not compare with the severe depression he is going through now. More support is needed, for the patient, the family, the carer.
My husband just wants it to all end and so do I. This is not the way his last few years should be, but he is so bitter and angry, nothing will help. We must get things right asap. Consultants, GPs and DSNs wake up, stop, look and LISTEN to your patients not just at their symptoms, they are the experts on their condition. Work together, make them want to come to appointments, make things more accessible, make them realise it cannot be ignored. It kills! and that's not just the patient, the whole family is affected.

I'm now Secretary of our local diabetes support group to try and make a difference to others. I will not let my experiences go to waste.

ELAINE
Carer of John, Type 1 for 15 years

Advice / care on diagnosis

Posted by Nicky on 26/09/2005 - 09:44

As a regular on the alt.support.diabetes.uk newsgroup, I am used to seeing scared, frantic people who stumble across the group shortly after their diagnosis. We have a simple initial message for the Type 2s - buy a glucose meter, see what foods you can eat safely in what quantity by testing an hour after meals. Exercise after this test to blunt the spikes. This advice works for pretty well everyone - but given the current restrictions on test strips, is only possible for people with money to spare. It does seem terrifyingly short-sighted to block access to test strips, when a 2-3 month period of allowing 3 strips a day would give the new diabetic a start on lifetime control.

Incidentally, follow-up discussion includes our mutual search towards balanced nutrition, best exercise routines, weight loss strategies, and everything else under the sun.

Nicky.

T2 dx 05/2004
A1c 5.7 BMI 25
1000mg Metformin 100ug Thyroxine

General

Posted by Calcutta on 26/09/2005 - 10:52

In response to your 3 bullet points:

Yes the care on some fronts has improved for me, BUT THIS IS DOWN TO THE COMMITMENT OF CERTAIN STAFF RATHER THAN the framework.

No the Government are not committing sufficient funding to stop the complications that cost so much. In particular on going psychological/mental support for diabetics AND their carers/partners is almost criminally neglected - surely if a Consultant Psychiatrist and Diabetic Consultant say you need counselling, you should not have to wait over a year to access this - in Chichester this is the norm, and could, currently extend to 15/18 months.

Local Care: see above! Also protect the Diabetes Centre that is already here. Farming it all out "into the community" does not always work and there should be a mixture of types of access to a network of care and support.

Diabetes is for life: It affects every corner or your life and anyone associated with your life; No financial support is given for the high cost of good food, travel costs for all the appointments that diabetics are often involved in etc.

A local Buddy team just being launched (240905) locally has just basically had its finances slashed AND EVERYTHING APPEARS TO BE ABOUT MONEY................AS THAT IS THE CASE, BEWARE BECAUSE LACK OF INVESTMENT NOW WILL HARVEST HUGE ON GOING COSTS IN THE FUTURE.

Education & Support

Posted by Calcutta on 26/09/2005 - 10:57

I felt my heart go out to you. What is so sad and so awful, is that your type of plea and feelings are far too common.
There are just not enough ears - trained - to listen to and help with all the mental strains that come with being or caring for a diabetic.